1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites work efficiently, enhance user experience, ensure security, and provide anonymized performance information to website owners.
For more details on how we store and safeguard your personal data, please read our [Privacy Notice].
2. How We Use Cookies on Our Website
Jackie Gowland Osteopath – Osteo & Therapy Hub uses first-party and third-party cookies on [https://osteotherapyhub.co.uk](https://osteotherapyhub.co.uk) for the following purposes:
Strictly Necessary / Essential Cookies: These are essential for core website functions, security, and loading web pages properly. They do not store personally identifiable data.
Functional & Booking Cookies: These enable features such as our embedded Cliniko online appointment booking widget and displaying client feedback via our Google Reviews widget.
Statistical / Performance Cookies: We use Google Analytics to gather anonymous statistics (such as visitor numbers, popular pages, and referral sources). This helps us analyze and improve how our website performs. In line with the UK Data (Use and Access) Act (DUAA), statistical cookies are processed to improve our service, provided you are given an easy way to object or opt out.
Note: Osteo & Therapy Hub does not display third-party advertisements on its website, nor do we sell or broker cookie tracking data to third-party ad networks.
3. Summary of Cookies Used
| Category | Purpose | Typical Provider | Consent Requirement |
| Essential | Website security, navigation, session management. | WordPress | Always active (Exempt) |
| Functional | Online appointment booking & displaying reviews. | Cliniko, Google Reviews | Active for website functionality |
| Analytics | Anonymous statistical measurement of site performance. | Google Analytics | Inform & Opt-Out |
4. How to Control Your Cookie Preferences
You can manage or change your cookie preferences on our website at any time:
Website Banner Settings: Click on the “Cookie Settings” or “Privacy & Cookies” link at the footer of our website to view your current status and update your preferences.
Browser Settings: Most web browsers allow you to block or delete cookies directly through their settings menus. To learn more about managing cookies in your browser, visit www.allaboutcookies.org.